Terms of Business
1. The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers considering buying certain financial products. You need to read this important document. It explains the service you are being offered and how you will pay for it.
2. Whose products do we offer?
Capex Asset Finance Ltd is an independent Asset Finance Broker who offer a wide range of competitive financial products from the various lenders we deal with. Details of the lenders we work with are available on request
3. Our Services
You will not receive advice or a recommendation from us and we may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
4. What you will have to pay us for our services
Capex Asset Finance Ltd will not charge you a fee for our services unless specified clearly on our quotation. Commission will be paid to us by the lender.
5. Who regulates us?
Capex Asset Finance Ltd, 1 Church Court, Cox Street, Birmingham, B3 1RD is authorised and regulated by The Financial Conduct Authority (FCA) reference number FRN679169
Our Permitted Business is
- Consumer Credit Business
- Consumer Hire Business
- Credit Broking
- Debt-Adjusting on a Commercial Basis
- Debt-Counselling on a Commercial Basis
You can check this on the Consumer Credit Register by visiting the FCA’s website https://www.fca.org.uk/firms/financial-services-register or by contacting the FCA on 0800 111 6788
7. What to do if you have a complaint
If you wish to register a complaint, please contact us at:
Capex Asset Finance Ltd, 1 Church Court, Cox Street, Birmingham, B3 1RD
Telephone: 0121 262 6520
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service
8. Data Protection & Privacy
Your personal data is held in accordance with the Data Protection Act 1988. Some or all of your data that you supply to us in connection with your finance proposal will be passed to our lenders in order to process your credit application. To correct or request sight of your personal data, you can write to us and a small fee may be charged. Capex Asset Finance Ltd will seek to appropriately identify all clients prior to the release or discussion of their personal data.